I called the office today and asked the receptionist if Dr. Shaller was accepting new patients. She said "yes we are". I asked her if I could schedule an appointment and she said yes. She proceeded to schedule an appoint for me and then asked what insurance I had . I responded telling her I have Medicaid. Well that's when her voice changed and she said "well if you don't show up then we drop you"....Like, ok?! I'm going to show up, otherwise I wouldn't be making appointment.Then she said "well we need a referral anyways, so get them to fax us one and we will call you then. May take up to a week for us to call you back". Her voice changed and the way she was speaking to me changed!! Seems so crazy that she was willing to schedule appointment thinking I had different insurance... but once I said Medicaid her voice changed and she kept repeating herself. I just said thank you and hung up. I will not go here. I am no different then the person paying with private insurance or cash. Nobody should feel any less because of the insurance they are using !!!
Very happy with Dr Shaller and his staff. My wife sometimes needs to get in quick to get a procedure done and Dr Shaller has always been accommodating. A true professional with a friendly disposition..We love him!
Carolina Ophthalmology Shaller Charles A Md is a US Doctor based in Franklin, North Carolina. Carolina Ophthalmology Shaller Charles A Md is located at 36 Westgate Plaza, Franklin, NC 28734, USA.
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